Delivery costs are as follows -
· £4.50 on all UK orders up to £99.99
· FREE DELIVERY on UK orders over £100
· FREE collection from our office in Lanercost (you will need to select this option at checkout)
· £12 on all European orders
· £20 on all Rest of World orders
We are very sorry, but currently we can only supply spades, forks and walking sticks to UK Mainland (but excluding Scottish Highlands, Northern Ireland and Channel Islands). This is because of the restrictions placed on us by our carriers.
We will send all items either by recorded delivery post or by TNT.
We aim to dispatch all orders within 2 weeks of receiving your order. If we have any queries about your order or if there is likely to be a delay for any reason we will let you know as soon as possible.
We don't normally send design proofs as most engraving is quite simple and we trust our own judgement regarding the type size and positioning on the product. However please ensure that you check very carefully the wording / spelling on any text you have input when placing your order.
In some cases where there is a logo or graphic involved or if there is a large amount of text then we will email a proof for approval before proceeding with your order. If you would definitely like to see a proof then please add a note requesting a proof in the notes section at checkout.